Point of Sale Suggestions

This forum is for feedback on the QuickBooks Point of Sale product. Let us know what features you’d like to see added & what you’d like removed or changed.

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  1. Enable including VAT in the price!!!

    This is a big issue for all non US citizens

    1,309 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tax included in the Price

    Have the option of setting a final price in items with the tax included. Sometimes customers just want a single final price for an item & dont want to be guessing is it with or without tax included.

    1,294 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. create pop-up notes about customers at time of POS

    create the ability to have pop-up reminders based on customer name or item purchased

    1,101 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. enhance rewards program

    The rewards program is not useful at the moment.

    3 additional features I would like to see are:

    1. The ability to exclude items from the reward calculation. (We give rewards on merchandise purchases, not on services.)

    2. The ability to calculate an award based on a time period. (our awards are based on a customers sales per calendar quarter).

    3. The ability to have awards expire automatically. (once an award is calculated, the customer has 3 months to use it before it expires). Rewards do not last forever, and are for frequent buyers. Infrequent buyers will come in anyway.

    397 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Greater flexibility in creating POS custom reports

    QuickBooks Pro and Premier provide great flexibiity for creating custom reports, especially by starting with the find feature and moditying/filtering the resulting data. Please make this type of custom reporting available in Point of Sale. Poor reporting is the biggest shortcoming in QuickBooks Point of Sale.

    376 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. In POS show Qty Sold in Item list

    When I'm deciding what to discontinue or order etc. I would like to see how many I've sold in your Item list.

    224 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Have the ability to make an item inactive

    Be able to make an item inactive instead of having to delete item completely. Sometimes there is a need to see items that have been in the system before, but if the item is deleted there is no way of seeing this. Possibly make an inactive folder that shows all inactive items.

    199 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Coupons, Rewards Cards with BarCodes + Scales

    UPC is a identification standard since it was established in the 70s. And there is an industry standard for use of a prefix of the UPC for scales, drugs, rewards/loyalty cards, coupons and other in store use. What are you waiting for? Please, make the next version of POS to read coupons, barcodes from scales, rewards cards and enable it to be programmed for specific moves by reading specific barcodes. I will upgrade to the next version of POS which will have these futures, regardless of price… I mean, reasonable price.

    108 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Payment Method: Add New or Edit existing

    We need the ability to add new payments method or at list edit existing. I accept Food Stamps and such payment do not exist in POS. Also, the ability to skip to choose a credit card type will be appreciated.

    85 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. add "date last sold" collumn to item list

    It would be very useful to know when an item was last sold for many reasons. We can already see when it was last received, and what the current stock is, but not when it was last sold. It would be nice to know at a glance how long something has been out-of-stock, especially if it is an item that is more seasonal.

    81 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Free online support

    I think quickbooks pos should have free support for issues online and not just paying for nothing. All big companies offer free support

    79 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow us to set label size for custom labels.

    I have brand new Zebra TLP2824 that cannot be used in POS because POS does not have a compatible label size. Although you have the abilty to import XML docs, Intuit doesn't provide any new templates nor have I seen a source for custom label templates in POS.

    70 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. make the program able to sell gift cards without the need to use your expensive online program

    You should change this and make the program able to sale gift cards without the need to use your expensive online program

    59 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Scale Integration

    This is a duplicate of an idea posted on QB Product. You may vote here or vote on original idea:
    http://intuit.uservoice.com/pages/9333-quickbooks-product-feedback/suggestions/149923-scale-interface

    58 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. actually support what you sell - beyond disappointing.

    I was told by a sales rep that POS came with 30 days of free customer support. When I called today for help, I was told that I have to pay for all support with POS 8.0. Very, very disappointing. I would not have made this purchase if I had known the truth. Retail Edge, which I was strongly considering offers 90 days free support.

    55 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. permit multi earned customer rewards to be applied to sale

    permit multiple selections from sale reward popup to allow multi previously earned rewards discounts on a sale. if necessary put option on reward manager to allow multi or singular reward use per sale.

    50 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. record lost sale

    have a method to record lost sales

    48 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Support International addresses for Customers (billing/shipping)

    When a customer places an order that needs to be shipped, or billed internationally, whether retail or wholesale, there aren't any entry fields for most international addresses, not even a country or country code field. This also limits the possibility of having any reporting options of sales by country as well.

    This is a HUGE burden for a client of mine who may be forced to find a different account and POS solution.

    48 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 46 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Estimates in POS

    We would like to give the customer an estimate without affecting inventory and then convert into a sale and be able to make adjustments.

    40 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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